Propellant legal notices and policies

This section provides Propellant Digital’s official legal notices, including our Terms and Conditions, Cookie Policy, Privacy Policy, and Security Statement. These documents set out the rules governing use of our website, outline how information is managed, and describe the measures we take to ensure compliance and protect users. They are intended to provide transparency, establish responsibilities, and safeguard both Propellant Digital and its users.

Terms & Conditions

Cookie Policy

Privacy Policy

Security Statement

Propellant Terms and Conditions

Last revised: 12 October 2025

These Terms and Conditions (“Terms”) govern access to and use of the website operated by Propellant Digital (“Propellant,” “we,” “our,” or “us”). By accessing, browsing, or otherwise using this website, you (“user,” “you,” or “your”) acknowledge and agree to be legally bound by these Terms. If you do not accept these Terms, you must not use this website.

Scope of Use

The content and materials provided on this website are made available solely for informational purposes and for lawful use. You agree not to use this website or its content in any manner that violates applicable laws or regulations, infringes the rights of others, or disrupts the normal operation of the site.

Intellectual Property

All intellectual property rights in this website, including but not limited to text, graphics, logos, trademarks, and software, are owned or licensed by Propellant. No part of the website may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

Disclaimer of Warranties

The website and its content are provided “as is” and “as available.” Propellant makes no representation or warranty of any kind, whether express or implied, including but not limited to warranties of accuracy, fitness for purpose, merchantability, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Propellant shall not be liable for any damages, losses, or claims arising from or in connection with the use of this website, whether direct, indirect, incidental, or consequential.

Amendments

Propellant reserves the right to update, revise, or otherwise modify these Terms at any time. Updates will be effective immediately upon posting. Continued use of the website following such changes constitutes acceptance of the amended Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Propellant is incorporated. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Propellant Cookie Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on this website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to ensure websites function efficiently, provide security, and deliver a better user experience.

Categories of Cookies We Use

  • Strictly Necessary Cookies: Required for the basic operation of the site (e.g., login functionality, session management, security).
  • Performance and Analytics Cookies: Collect information on how visitors use the site, enabling us to improve functionality and user experience.
  • Functional Cookies: Remember user choices (such as language or region) to personalise site experience.
  • Targeting/Advertising Cookies: Used to deliver relevant advertising content based on browsing habits, where applicable.

Third-Party Cookies

We may allow selected third parties (such as analytics providers) to set cookies on your device to assist us in monitoring traffic and usage patterns. These parties are required to process cookie data in compliance with applicable data protection laws.

Managing Cookies

Most browsers allow you to manage or block cookies through settings. Please note that restricting cookies may impair functionality and limit access to certain features of the website.

Updates

Propellant may amend this Cookie Policy periodically. Any changes will be published on this page with an updated effective date.

Propellant Privacy Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information (e.g., name, email address, phone number);
  • Usage Data (e.g., browsing activity, IP address, device information);
  • Transactional Information (e.g., records of interactions with our services);
  • Professional Information (e.g., employer, job title, if provided voluntarily).

Purposes of Processing

We process personal data for the following purposes:

  • To provide, maintain, and improve our services;
  • To comply with legal and regulatory obligations;
  • To communicate with users, including responding to inquiries;
  • To enhance security and prevent misuse;
  • To conduct analytics and improve site performance.

Data Sharing and Transfers

Personal data may be shared with service providers, business partners, and regulatory authorities where required by law. Any data transfers outside the UK/EEA will be carried out in compliance with relevant safeguards (e.g., Standard Contractual Clauses).

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Security

We employ technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Your Rights

Depending on applicable law, you may have rights including:

  • Access to your personal data;
  • Correction of inaccuracies;
  • Deletion (“right to be forgotten”);
  • Restriction of processing;
  • Data portability;
  • Objection to processing, including for marketing purposes.

Requests may be submitted to our Data Protection Officer (DPO) at the contact details provided.

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Propellant Security Statement

Propellant Digital (“Propellant,” “we,” “our,” or “us”) is committed to safeguarding the confidentiality, integrity, and availability of information entrusted to us. This Security Statement outlines the measures we adopt to protect our systems and data against unauthorised access, misuse, or loss.

Information Security Practices

We apply a defense-in-depth strategy, incorporating the following measures:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols.
  • Access Controls: Strict authentication and authorisation procedures govern user access to systems.
  • Monitoring and Auditing: Systems are continuously monitored for unauthorised activity, and regular audits are performed.
  • Incident Response: A documented incident response plan ensures prompt detection, reporting, and resolution of security events.
  • Employee Training: Staff are required to undergo regular training on information security, privacy, and compliance obligations.

Vendor and Third-Party Security

Where third parties provide services on our behalf, they are subject to contractual obligations requiring equivalent levels of security and compliance with applicable data protection laws.

Continuous Improvement

Propellant reviews and updates its security framework regularly to adapt to evolving threats and technological developments.

Disclaimer

While we take commercially reasonable measures to secure data, no system is entirely free from risk. Users should exercise caution when transmitting information over the internet.

Terms & Conditions

Cookie Policy

Privacy Policy

Security Statement

Propellant Terms and Conditions

Last revised: 12 October 2025

These Terms and Conditions (“Terms”) govern access to and use of the website operated by Propellant Digital (“Propellant,” “we,” “our,” or “us”). By accessing, browsing, or otherwise using this website, you (“user,” “you,” or “your”) acknowledge and agree to be legally bound by these Terms. If you do not accept these Terms, you must not use this website.

Scope of Use

The content and materials provided on this website are made available solely for informational purposes and for lawful use. You agree not to use this website or its content in any manner that violates applicable laws or regulations, infringes the rights of others, or disrupts the normal operation of the site.

Intellectual Property

All intellectual property rights in this website, including but not limited to text, graphics, logos, trademarks, and software, are owned or licensed by Propellant. No part of the website may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

Disclaimer of Warranties

The website and its content are provided “as is” and “as available.” Propellant makes no representation or warranty of any kind, whether express or implied, including but not limited to warranties of accuracy, fitness for purpose, merchantability, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Propellant shall not be liable for any damages, losses, or claims arising from or in connection with the use of this website, whether direct, indirect, incidental, or consequential.

Amendments

Propellant reserves the right to update, revise, or otherwise modify these Terms at any time. Updates will be effective immediately upon posting. Continued use of the website following such changes constitutes acceptance of the amended Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Propellant is incorporated. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Propellant Cookie Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on this website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to ensure websites function efficiently, provide security, and deliver a better user experience.

Categories of Cookies We Use

  • Strictly Necessary Cookies: Required for the basic operation of the site (e.g., login functionality, session management, security).
  • Performance and Analytics Cookies: Collect information on how visitors use the site, enabling us to improve functionality and user experience.
  • Functional Cookies: Remember user choices (such as language or region) to personalise site experience.
  • Targeting/Advertising Cookies: Used to deliver relevant advertising content based on browsing habits, where applicable.

Third-Party Cookies

We may allow selected third parties (such as analytics providers) to set cookies on your device to assist us in monitoring traffic and usage patterns. These parties are required to process cookie data in compliance with applicable data protection laws.

Managing Cookies

Most browsers allow you to manage or block cookies through settings. Please note that restricting cookies may impair functionality and limit access to certain features of the website.

Updates

Propellant may amend this Cookie Policy periodically. Any changes will be published on this page with an updated effective date.

Propellant Privacy Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information (e.g., name, email address, phone number);
  • Usage Data (e.g., browsing activity, IP address, device information);
  • Transactional Information (e.g., records of interactions with our services);
  • Professional Information (e.g., employer, job title, if provided voluntarily).

Purposes of Processing

We process personal data for the following purposes:

  • To provide, maintain, and improve our services;
  • To comply with legal and regulatory obligations;
  • To communicate with users, including responding to inquiries;
  • To enhance security and prevent misuse;
  • To conduct analytics and improve site performance.

Data Sharing and Transfers

Personal data may be shared with service providers, business partners, and regulatory authorities where required by law. Any data transfers outside the UK/EEA will be carried out in compliance with relevant safeguards (e.g., Standard Contractual Clauses).

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Security

We employ technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Your Rights

Depending on applicable law, you may have rights including:

  • Access to your personal data;
  • Correction of inaccuracies;
  • Deletion (“right to be forgotten”);
  • Restriction of processing;
  • Data portability;
  • Objection to processing, including for marketing purposes.

Requests may be submitted to our Data Protection Officer (DPO) at the contact details provided.

Propellant Security Statement

Propellant Digital (“Propellant,” “we,” “our,” or “us”) is committed to safeguarding the confidentiality, integrity, and availability of information entrusted to us. This Security Statement outlines the measures we adopt to protect our systems and data against unauthorised access, misuse, or loss.

Information Security Practices

We apply a defense-in-depth strategy, incorporating the following measures:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols.
  • Access Controls: Strict authentication and authorisation procedures govern user access to systems.
  • Monitoring and Auditing: Systems are continuously monitored for unauthorised activity, and regular audits are performed.
  • Incident Response: A documented incident response plan ensures prompt detection, reporting, and resolution of security events.
  • Employee Training: Staff are required to undergo regular training on information security, privacy, and compliance obligations.

Vendor and Third-Party Security

Where third parties provide services on our behalf, they are subject to contractual obligations requiring equivalent levels of security and compliance with applicable data protection laws.

Continuous Improvement

Propellant reviews and updates its security framework regularly to adapt to evolving threats and technological developments.

Disclaimer

While we take commercially reasonable measures to secure data, no system is entirely free from risk. Users should exercise caution when transmitting information over the internet.

Terms of Use

Cookie Policy

Privacy Policy

Security Statement

Propellant terms of use

Last revised: 12 October 2025

Please read these terms of use carefully before using our site. By using our site, you indicate that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

1. Who we are and how to contact us

https://www.propellant.digital is a site operated by Propellant Digital B.V. (“we”, “us” or “our”).

We are a private limited company registered in the Netherlands with our registered office at Keizersgracht 520H Amsterdam,1017EK.

To contact us, please email info@propellant.digital or use the contact form on our website.

2. There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site

  • Our Privacy Policy, which sets out how we will use and process your personal information. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which sets out how cookies are processed by our website. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.

3. We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check the page containing these terms to ensure you understand the terms that apply at that time.

4. We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, users’ needs and business priorities. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

If any of the content on our site may be out of date at any given time, we are under no obligation to update such content.

5. We may suspend or withdraw our site

Our site is made available free of charge and access is permitted on a temporary basis.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons.

We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

6. You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, if in our reasonable opinion you have failed to comply with these terms of use.

If you know or suspect that anyone other than you knows your login credentials, you must promptly notify us at info@propellant.digital.

7. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and international treaties. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

8. No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site.

This includes using (or attempting to use):

  • any “robot”, “bot”, “spider”, “scraper” or other  automated process to access, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same; or  
  • any automated analytical technique aimed at analysing text and data in digital form to generate information, including patterns, trends or correlations.

The provisions in this clause are an express reservation of our rights, including for the purposes of Article 4(3) of the EU Digital Copyright Directive(2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit such activity by contract under applicable law.

9. Reliance on information on our site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.

You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.

For the avoidance of doubt, Propellant Digital B.V. provides technology infrastructure and analytics tools — we do not supply, resell or distribute underlying market or reference data.

10. User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site. This information and these materials have not been verified or approved by us. The views expressed by other users do not represent our views or values.

11. How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact info@propellant.digital.

12. Our liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

To the extent permitted by law:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for     any indirect or consequential loss or damage arising under or in connection with:
    • use of, or inability to use, our site; or
    • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for
    • loss of profits, sales, business or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or
    • any indirect or consequential loss or damage.

13. Uploading content to our site

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain ownership of your content but grant us and other users a limited licence to use, store, and copy that content and to distribute and make it available to third parties.

We may disclose your identity to any third party claiming that your uploaded content violates their intellectual property rights or privacy rights.

We may remove any posting that, in our opinion, does not comply with these terms.You are solely responsible for securing and backing up your content. We do not store terrorist content.

14. Rights you are giving us to use the content you upload

When you upload or post content to our site, you grant us:

  • a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative  works of, display and perform that content in connection with the website and across different media, including to promote the site or related     services indefinitely; and
  • a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use that content for their purposes indefinitely.

15. Viruses

We do not guarantee that our site will be secure or free from bugs or viruses. You should use your own virus protection software.

You must not misuse our site by introducing malicious or harmful code, or attempt to gain unauthorised access. Any such activity may constitute a criminal offence under applicable law. We will report any such breach to the relevant authorities and disclose your identity to them.

16. Linking to our site

You may link to our home page in a fair and legal manner that does not damage our reputation or suggest any association or endorsement where none exists.

Our site must not be framed on any other site, and you must not link to any part of the site other than the home page.

We reserve the right to withdraw linking permission without notice.

For permissions beyond this, please contact info@propellant.digital.

17. Links from our site

Where our site contains links to other websites or resources provided by third parties, these links are provided for your information only. We have no control over those sites or resources and accept no responsibility for them or any loss or damage arising from your use of them.

18. Applicable law and jurisdiction

These terms of use, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

Propellant cookie policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on this website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to ensure websites function efficiently, provide security, and deliver a better user experience.

Categories of Cookies We Use

  • Strictly Necessary Cookies: Required for the basic operation of the site (e.g., login functionality, session management, security).
  • Performance and Analytics Cookies: Collect information on how visitors use the site, enabling us to improve functionality and user experience.
  • Functional Cookies: Remember user choices (such as language or region) to personalize site experience.
  • Targeting/Advertising Cookies: Used to deliver relevant advertising content based on browsing habits, where applicable.

Third-Party Cookies

We may allow selected third parties (such as analytics providers) to set cookies on your device to assist us in monitoring traffic and usage patterns. These parties are required to process cookie data in compliance with applicable data protection laws.

Managing Cookies

Most browsers allow you to manage or block cookies through settings. Please note that restricting cookies may impair functionality and limit access to certain features of the website.

Updates

Propellant may amend this Cookie Policy periodically. Any changes will be published on this page with an updated effective date.

Propellant privacy policy

Propellant Digital B.V. (“we”, “us”, “our” in this privacy policy) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website (propellant.digital), including any data you may provide through this website when you sign up to our newsletter, send a contact form, purchase a product or service, or take part in a competition.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

We are the controller and responsible for your personal data.

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your rights, please contact the DPO using the details set out below.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:

Full name of legal entity: Propellant Digital B.V.

Email: info@propellant.digital

Postal address: Keizersgracht 520 H, 1017 EK Amsterdam, The Netherlands

You have the right to make a complaint at any time to the Autoriteit Persoonsgegevens (AP), the Dutch supervisory authority for data protection (www.autoriteitpersoonsgegevens.nl). If you are in the UK, you may also complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach a regulator, so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review and mayamend this from time to time, so please be sure to check back periodically.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Security

We employ technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Your Rights

Depending on applicable law, you may have rights including:

  • Access to your personal data;
  • Correction of inaccuracies;
  • Deletion (“right to be forgotten”);
  • Restriction of processing;
  • Data portability;
  • Objection to processing, including for marketing purposes.

Requests may be submitted to our Data Protection Officer (DPO) at the contact details provided.

Propellant security statement

Single-Tenant Security by Design

Propellant Digital provides each client with a dedicated, single-tenant instance of our platform, hosted securely on Google Cloud. This architecture ensures that your data is completely isolated.

Your environment runs independently, meaning performance, data integrity, and access controls are yours alone. This design reduces attack surfaces, eliminates risks of cross-tenant data exposure, and allows tailored security policies and encryption management specific to your organisation’s needs.

ISO 27001: Certified Information Security

Propellant Digital is ISO 27001 certified, the globally recognised standard for information security management. This certification demonstrates our commitment to maintaining rigorous security controls, continuous risk assessment, and audited compliance with best-practice standards.
For our customers, ISO 27001 means assurance: that your data is handled within a framework built for confidentiality, integrity, and availability with that every aspect of our operations meeting or exceeding internationally recognised benchmarks for data protection.