Propellant legal notices and policies

This section provides Propellant Digital’s official legal notices, including our Terms and Conditions, Cookie Policy, Privacy Policy, and Security Statement. These documents set out the rules governing use of our website, outline how information is managed, and describe the measures we take to ensure compliance and protect users. They are intended to provide transparency, establish responsibilities, and safeguard both Propellant Digital and its users.

Propellant Terms and Conditions

Last revised: 12 October 2025

These Terms and Conditions (“Terms”) govern access to and use of the website operated by Propellant Digital (“Propellant,” “we,” “our,” or “us”). By accessing, browsing, or otherwise using this website, you (“user,” “you,” or “your”) acknowledge and agree to be legally bound by these Terms. If you do not accept these Terms, you must not use this website.

Scope of Use

The content and materials provided on this website are made available solely for informational purposes and for lawful use. You agree not to use this website or its content in any manner that violates applicable laws or regulations, infringes the rights of others, or disrupts the normal operation of the site.

Intellectual Property

All intellectual property rights in this website, including but not limited to text, graphics, logos, trademarks, and software, are owned or licensed by Propellant. No part of the website may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

Disclaimer of Warranties

The website and its content are provided “as is” and “as available.” Propellant makes no representation or warranty of any kind, whether express or implied, including but not limited to warranties of accuracy, fitness for purpose, merchantability, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Propellant shall not be liable for any damages, losses, or claims arising from or in connection with the use of this website, whether direct, indirect, incidental, or consequential.

Amendments

Propellant reserves the right to update, revise, or otherwise modify these Terms at any time. Updates will be effective immediately upon posting. Continued use of the website following such changes constitutes acceptance of the amended Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Propellant is incorporated. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Propellant Cookie Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on this website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to ensure websites function efficiently, provide security, and deliver a better user experience.

Categories of Cookies We Use

  • Strictly Necessary Cookies: Required for the basic operation of the site (e.g., login functionality, session management, security).
  • Performance and Analytics Cookies: Collect information on how visitors use the site, enabling us to improve functionality and user experience.
  • Functional Cookies: Remember user choices (such as language or region) to personalise site experience.
  • Targeting/Advertising Cookies: Used to deliver relevant advertising content based on browsing habits, where applicable.

Third-Party Cookies

We may allow selected third parties (such as analytics providers) to set cookies on your device to assist us in monitoring traffic and usage patterns. These parties are required to process cookie data in compliance with applicable data protection laws.

Managing Cookies

Most browsers allow you to manage or block cookies through settings. Please note that restricting cookies may impair functionality and limit access to certain features of the website.

Updates

Propellant may amend this Cookie Policy periodically. Any changes will be published on this page with an updated effective date.

Propellant Privacy Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information (e.g., name, email address, phone number);
  • Usage Data (e.g., browsing activity, IP address, device information);
  • Transactional Information (e.g., records of interactions with our services);
  • Professional Information (e.g., employer, job title, if provided voluntarily).

Purposes of Processing

We process personal data for the following purposes:

  • To provide, maintain, and improve our services;
  • To comply with legal and regulatory obligations;
  • To communicate with users, including responding to inquiries;
  • To enhance security and prevent misuse;
  • To conduct analytics and improve site performance.

Data Sharing and Transfers

Personal data may be shared with service providers, business partners, and regulatory authorities where required by law. Any data transfers outside the UK/EEA will be carried out in compliance with relevant safeguards (e.g., Standard Contractual Clauses).

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Security

We employ technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Your Rights

Depending on applicable law, you may have rights including:

  • Access to your personal data;
  • Correction of inaccuracies;
  • Deletion (“right to be forgotten”);
  • Restriction of processing;
  • Data portability;
  • Objection to processing, including for marketing purposes.

Requests may be submitted to our Data Protection Officer (DPO) at the contact details provided.

Propellant Security Statement

Propellant Digital (“Propellant,” “we,” “our,” or “us”) is committed to safeguarding the confidentiality, integrity, and availability of information entrusted to us. This Security Statement outlines the measures we adopt to protect our systems and data against unauthorised access, misuse, or loss.

Information Security Practices

We apply a defense-in-depth strategy, incorporating the following measures:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols.
  • Access Controls: Strict authentication and authorisation procedures govern user access to systems.
  • Monitoring and Auditing: Systems are continuously monitored for unauthorised activity, and regular audits are performed.
  • Incident Response: A documented incident response plan ensures prompt detection, reporting, and resolution of security events.
  • Employee Training: Staff are required to undergo regular training on information security, privacy, and compliance obligations.

Vendor and Third-Party Security

Where third parties provide services on our behalf, they are subject to contractual obligations requiring equivalent levels of security and compliance with applicable data protection laws.

Continuous Improvement

Propellant reviews and updates its security framework regularly to adapt to evolving threats and technological developments.

Disclaimer

While we take commercially reasonable measures to secure data, no system is entirely free from risk. Users should exercise caution when transmitting information over the internet.

Propellant Terms and Conditions

Last revised: 12 October 2025

These Terms and Conditions (“Terms”) govern access to and use of the website operated by Propellant Digital (“Propellant,” “we,” “our,” or “us”). By accessing, browsing, or otherwise using this website, you (“user,” “you,” or “your”) acknowledge and agree to be legally bound by these Terms. If you do not accept these Terms, you must not use this website.

Scope of Use

The content and materials provided on this website are made available solely for informational purposes and for lawful use. You agree not to use this website or its content in any manner that violates applicable laws or regulations, infringes the rights of others, or disrupts the normal operation of the site.

Intellectual Property

All intellectual property rights in this website, including but not limited to text, graphics, logos, trademarks, and software, are owned or licensed by Propellant. No part of the website may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

Disclaimer of Warranties

The website and its content are provided “as is” and “as available.” Propellant makes no representation or warranty of any kind, whether express or implied, including but not limited to warranties of accuracy, fitness for purpose, merchantability, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Propellant shall not be liable for any damages, losses, or claims arising from or in connection with the use of this website, whether direct, indirect, incidental, or consequential.

Amendments

Propellant reserves the right to update, revise, or otherwise modify these Terms at any time. Updates will be effective immediately upon posting. Continued use of the website following such changes constitutes acceptance of the amended Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Propellant is incorporated. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Propellant Cookie Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on this website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to ensure websites function efficiently, provide security, and deliver a better user experience.

Categories of Cookies We Use

  • Strictly Necessary Cookies: Required for the basic operation of the site (e.g., login functionality, session management, security).
  • Performance and Analytics Cookies: Collect information on how visitors use the site, enabling us to improve functionality and user experience.
  • Functional Cookies: Remember user choices (such as language or region) to personalise site experience.
  • Targeting/Advertising Cookies: Used to deliver relevant advertising content based on browsing habits, where applicable.

Third-Party Cookies

We may allow selected third parties (such as analytics providers) to set cookies on your device to assist us in monitoring traffic and usage patterns. These parties are required to process cookie data in compliance with applicable data protection laws.

Managing Cookies

Most browsers allow you to manage or block cookies through settings. Please note that restricting cookies may impair functionality and limit access to certain features of the website.

Updates

Propellant may amend this Cookie Policy periodically. Any changes will be published on this page with an updated effective date.

Propellant Privacy Policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information (e.g., name, email address, phone number);
  • Usage Data (e.g., browsing activity, IP address, device information);
  • Transactional Information (e.g., records of interactions with our services);
  • Professional Information (e.g., employer, job title, if provided voluntarily).

Purposes of Processing

We process personal data for the following purposes:

  • To provide, maintain, and improve our services;
  • To comply with legal and regulatory obligations;
  • To communicate with users, including responding to inquiries;
  • To enhance security and prevent misuse;
  • To conduct analytics and improve site performance.

Data Sharing and Transfers

Personal data may be shared with service providers, business partners, and regulatory authorities where required by law. Any data transfers outside the UK/EEA will be carried out in compliance with relevant safeguards (e.g., Standard Contractual Clauses).

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Security

We employ technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Your Rights

Depending on applicable law, you may have rights including:

  • Access to your personal data;
  • Correction of inaccuracies;
  • Deletion (“right to be forgotten”);
  • Restriction of processing;
  • Data portability;
  • Objection to processing, including for marketing purposes.

Requests may be submitted to our Data Protection Officer (DPO) at the contact details provided.

Propellant Security Statement

Propellant Digital (“Propellant,” “we,” “our,” or “us”) is committed to safeguarding the confidentiality, integrity, and availability of information entrusted to us. This Security Statement outlines the measures we adopt to protect our systems and data against unauthorised access, misuse, or loss.

Information Security Practices

We apply a defense-in-depth strategy, incorporating the following measures:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols.
  • Access Controls: Strict authentication and authorisation procedures govern user access to systems.
  • Monitoring and Auditing: Systems are continuously monitored for unauthorised activity, and regular audits are performed.
  • Incident Response: A documented incident response plan ensures prompt detection, reporting, and resolution of security events.
  • Employee Training: Staff are required to undergo regular training on information security, privacy, and compliance obligations.

Vendor and Third-Party Security

Where third parties provide services on our behalf, they are subject to contractual obligations requiring equivalent levels of security and compliance with applicable data protection laws.

Continuous Improvement

Propellant reviews and updates its security framework regularly to adapt to evolving threats and technological developments.

Disclaimer

While we take commercially reasonable measures to secure data, no system is entirely free from risk. Users should exercise caution when transmitting information over the internet.

Propellant terms and conditions

Last revised: 12 October 2025

These Terms and Conditions (“Terms”) govern access to and use of the website operated by Propellant Digital (“Propellant,” “we,” “our,” or “us”). By accessing, browsing, or otherwise using this website, you (“user,” “you,” or “your”) acknowledge and agree to be legally bound by these Terms. If you do not accept these Terms, you must not use this website.

Scope of Use

The content and materials provided on this website are made available solely for informational purposes and for lawful use. You agree not to use this website or its content in any manner that violates applicable laws or regulations, infringes the rights of others, or disrupts the normal operation of the site.

Intellectual Property

All intellectual property rights in this website, including but not limited to text, graphics, logos, trademarks, and software, are owned or licensed by Propellant. No part of the website may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

Disclaimer of Warranties

The website and its content are provided “as is” and “as available.” Propellant makes no representation or warranty of any kind, whether express or implied, including but not limited to warranties of accuracy, fitness for purpose, merchantability, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Propellant shall not be liable for any damages, losses, or claims arising from or in connection with the use of this website, whether direct, indirect, incidental, or consequential.

Amendments

Propellant reserves the right to update, revise, or otherwise modify these Terms at any time. Updates will be effective immediately upon posting. Continued use of the website following such changes constitutes acceptance of the amended Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Propellant is incorporated. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction

Propellant cookie policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) uses cookies and similar tracking technologies on this website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to ensure websites function efficiently, provide security, and deliver a better user experience.

Categories of Cookies We Use

  • Strictly Necessary Cookies: Required for the basic operation of the site (e.g., login functionality, session management, security).
  • Performance and Analytics Cookies: Collect information on how visitors use the site, enabling us to improve functionality and user experience.
  • Functional Cookies: Remember user choices (such as language or region) to personalize site experience.
  • Targeting/Advertising Cookies: Used to deliver relevant advertising content based on browsing habits, where applicable.

Third-Party Cookies

We may allow selected third parties (such as analytics providers) to set cookies on your device to assist us in monitoring traffic and usage patterns. These parties are required to process cookie data in compliance with applicable data protection laws.

Managing Cookies

Most browsers allow you to manage or block cookies through settings. Please note that restricting cookies may impair functionality and limit access to certain features of the website.

Updates

Propellant may amend this Cookie Policy periodically. Any changes will be published on this page with an updated effective date.

Propellant privacy policy

Propellant Digital (“Propellant,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information (e.g., name, email address, phone number);
  • Usage Data (e.g., browsing activity, IP address, device information);
  • Transactional Information (e.g., records of interactions with our services);
  • Professional Information (e.g., employer, job title, if provided voluntarily).

Purposes of Processing

We process personal data for the following purposes:

  • To provide, maintain, and improve our services;
  • To comply with legal and regulatory obligations;
  • To communicate with users, including responding to inquiries;
  • To enhance security and prevent misuse;
  • To conduct analytics and improve site performance.

Data Sharing and Transfers

Personal data may be shared with service providers, business partners, and regulatory authorities where required by law. Any data transfers outside the UK/EEA will be carried out in compliance with relevant safeguards (e.g., Standard Contractual Clauses).

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Security

We employ technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

Your Rights

Depending on applicable law, you may have rights including:

  • Access to your personal data;
  • Correction of inaccuracies;
  • Deletion (“right to be forgotten”);
  • Restriction of processing;
  • Data portability;
  • Objection to processing, including for marketing purposes.

Requests may be submitted to our Data Protection Officer (DPO) at the contact details provided.

Propellant security statement

Single-Tenant Security by Design

Propellant Digital provides each client with a dedicated, single-tenant instance of our platform, hosted securely on Google Cloud. This architecture ensures that your data is completely isolated.

Your environment runs independently, meaning performance, data integrity, and access controls are yours alone. This design reduces attack surfaces, eliminates risks of cross-tenant data exposure, and allows tailored security policies and encryption management specific to your organisation’s needs.

ISO 27001: Certified Information Security

Propellant Digital is ISO 27001 certified, the globally recognised standard for information security management. This certification demonstrates our commitment to maintaining rigorous security controls, continuous risk assessment, and audited compliance with best-practice standards.
For our customers, ISO 27001 means assurance: that your data is handled within a framework built for confidentiality, integrity, and availability with that every aspect of our operations meeting or exceeding internationally recognised benchmarks for data protection.